KOOM 2025 (Brooklyn, NY)
3 days · 7,000+ check-ins across complex conference + concert flows A showcase of high-volume, zero-failure operations.
Registration
Production
About the client
KOOM was three days of conferences, concerts, and mixed guest lists - the kind of event where check-in chaos is almost guaranteed. We built a unified registration pipeline that processed 7,000+ check-ins across venues and ticket types with zero downtime and 60% faster queues.
KOOM was three days of conferences, concerts, and mixed guest lists - the kind of event where check-in chaos is almost guaranteed. We built a unified registration pipeline that processed 7,000+ check-ins across venues and ticket types with zero downtime and 60% faster queues.
"TalkValue made what could've been chaos feel effortless. From QR check-in to badge printing, everything just worked — and thousands moved through smoothly." — United Korean Founders, KOOM Festival Organizing Team
Problem
A three-day festival that couldn't afford a single bottleneck
KOOM wasn't a typical conference — it was a three-day hybrid festival combining daytime conferences, evening concerts, multiple session zones, and mixed Eventbrite and external guest lists. 3,000+ people per day were moving in and out across different ticket types, venues, and schedules. Attendees weren't checking in once — they were checking in repeatedly across sessions, doors, and zones. Manual coordination would have meant long lines, inconsistent data, missed sessions, delayed concert entry, and heavy staffing requirements. The organizers needed a registration and entry system that could scale fast, stay reliable, and handle mixed workflows without breaking.
How we solved the problem
One pipeline for every ticket, every door, every day
We managed every major component of the on-site attendee journey. We built a unified registration flow — one entry pipeline for both conference and concert tickets, with Eventbrite imports flowing directly into our native system. We designed the onsite operations from scratch — volunteer scheduling, queue flows, and check-in booth layout, all engineered so attendees received their badges within seconds. Real-time QR scanning and automated label printing handled the full 7,000+ check-ins without a single hardware failure. Live operational dashboards tracked traffic by hour, zone, and session, allowing staff to reposition volunteers, open extra lanes, and resolve congestion instantly.
The Result
7,000 check-ins, zero the audience ever noticed
7,000+ attendees processed with zero delays
Queue times reduced by up to 60%
Unified flows across Eventbrite users and native registrants
Zero badge outages, zero system downtime across all three days
Tools we used
An AI-native agency runs on AI-native tools.
Our team works hands-on first — we learn the problem by doing the work ourselves. Then we build or adopt tools that let us do it faster, better, and at scale. Sometimes that means writing custom automation for a specific client. Sometimes it means reaching for the best open-source tool available and wiring it into the workflow the same day. The goal is always the same: spend less time on operations, more time on outcomes.
Badge
Our automated check-in and badge printing product that syncs real-time with Eventbrite and Luma — attendees scan in and walk away with a printed badge in seconds, zero staff intervention required.
Eventbrite
Served as the primary ticketing platform, with attendee data flowing directly into Badge for unified check-in across conference and concert flows.
FAQ