Terms of Service

Last updated: January 2026

1. Introduction

Welcome to TalkValue! These Terms of Service ("Terms") govern your access to and use of the TalkValue platform, including our website at trytalkvalue.com, applications, and related services (collectively, the "Service"). The Service is operated by Sendtime Inc. ("Company," "we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use the Service.

2. Eligibility

To use the Service, you must:

  • Be at least 18 years of age

  • Have the legal capacity to enter into a binding agreement

  • Not be prohibited from using the Service under applicable laws

If you are using the Service on behalf of a company or organization, you represent that you have authority to bind such entity to these Terms.

3. Account Registration

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration

  • Maintain and promptly update your account information

  • Keep your login credentials secure and confidential

  • Notify us immediately of any unauthorized use of your account

3.2 Workspace

Your account may be associated with one or more "Workspaces." Each Workspace represents an organization or team using the Service. You are responsible for all activity that occurs within Workspaces you create or administer.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Description of Service

TalkValue is an event management platform that provides tools for event organizers, including but not limited to:

  • Event Badge: Badge creation and printing for event attendees

  • Event Check-in: Attendee check-in and registration management

  • Event Analytics: Event performance tracking and analytics

  • Event Survey: Post-event surveys and feedback collection

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

5. Subscription Plans and Billing

5.1 Free Plan

We offer a free tier with limited usage for each application ("Free Plan"). Free Plan limits reset monthly and are subject to change.

5.2 Paid Subscriptions

We offer paid subscription plans ("Pro Plan," "Enterprise Plan") with additional features and higher usage limits. Subscription details, including pricing and features, are available on our pricing page.

5.3 Credit System

The Service uses a credit-based system for usage tracking. Credits may be obtained through:

  • Free allocation: Monthly free credits per application

  • Subscription plans: Monthly credit allowance included with paid plans

  • Credit Packs: One-time credit purchases that do not expire

5.4 Free Trial

We may offer a free trial period for paid subscription plans. Unless you cancel before the trial ends, your subscription will automatically convert to a paid subscription, and you will be charged the applicable subscription fee.

Current trial period: 14 days

5.5 Billing

All paid subscriptions are billed in advance on a monthly or annual basis. Payment is processed through our third-party payment processor, Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis.

5.6 Taxes

All fees are exclusive of applicable taxes. You are responsible for paying all taxes associated with your use of the Service, excluding taxes based on our net income.

5.7 Price Changes

We reserve the right to change our prices at any time. For existing subscriptions, price changes will take effect at the start of the next billing cycle following notice of the change.

6. Cancellation and Refunds

6.1 Subscription Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • Your subscription will remain active until the end of the current billing period

  • You will retain access to paid features until the billing period ends

  • No prorated refunds will be issued for the unused portion of the billing period

  • Your account will revert to the Free Plan after the billing period ends

6.2 Credit Pack Refunds

Credit Packs are non-refundable once any credits from the pack have been used. If you have not used any credits from a Credit Pack, you may request a full refund within 30 days of purchase by contacting support@trytalkvalue.com.

6.3 Event-Related Considerations

Due to the nature of event management services:

  • Credits used for event-related activities (badge printing, check-ins, etc.) are non-refundable

  • We recommend testing the Service with free credits before making purchases

  • If you experience technical issues that prevent you from using purchased credits for a scheduled event, please contact us immediately for assistance

6.4 Refund Requests

To request a refund, contact us at support@trytalkvalue.com with your account information and reason for the request. Refund decisions are made at our sole discretion.

7. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights

  • Send spam, unsolicited communications, or engage in phishing

  • Upload or transmit viruses, malware, or other malicious code

  • Attempt to gain unauthorized access to the Service or its related systems

  • Interfere with or disrupt the integrity or performance of the Service

  • Collect or harvest user data without consent

  • Impersonate any person or entity

  • Use the Service for any illegal or fraudulent purpose

  • Resell or redistribute the Service without our written consent

  • Use the Service to create a competing product or service

We reserve the right to suspend or terminate your account if you violate these acceptable use terms.

8. User Content and Data

8.1 Your Content

You retain ownership of all content, data, and information you submit to the Service ("User Content"), including event information, attendee data, and uploaded files.

8.2 License to User Content

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing and improving the Service.

8.3 Event Attendee Data

You acknowledge that you are responsible for:

  • Obtaining appropriate consent from event attendees before collecting their data

  • Ensuring your use of attendee data complies with applicable privacy laws

  • Providing attendees with appropriate privacy notices

8.4 Data Retention

We retain User Content for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us at support@trytalkvalue.com.

8.5 Data Portability

You may export your data at any time through the Service's export features or by contacting us.

9. Intellectual Property

9.1 Our Intellectual Property

The Service, including its original content, features, and functionality, is owned by Sendtime Inc. and is protected by copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used without our prior written consent.

9.2 Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without restriction or compensation to you.

10. Third-Party Services

The Service may integrate with or contain links to third-party services, including:

  • Payment processing (Stripe)

  • Authentication providers

  • Analytics services

  • Cloud infrastructure providers

We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is at your own risk and subject to their terms.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

  • ACCURACY OR COMPLETENESS OF CONTENT

  • UNINTERRUPTED OR ERROR-FREE SERVICE

WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY ERRORS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SENDTIME INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES

  • LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES

  • DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS

  • DAMAGES RESULTING FROM INTERRUPTION OR CESSATION OF THE SERVICE

  • DAMAGES RESULTING FROM ANY THIRD-PARTY CONDUCT ON THE SERVICE

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify, defend, and hold harmless Sendtime Inc. and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Your User Content

  • Your collection and use of event attendee data

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

14.2 Termination by Us

We may suspend or terminate your account at any time, with or without cause, and with or without notice. Reasons for termination may include:

  • Violation of these Terms

  • Fraudulent or illegal activity

  • Non-payment of fees

  • Extended periods of inactivity

  • Request by law enforcement or government agencies

14.3 Effect of Termination

Upon termination:

  • Your right to use the Service will immediately cease

  • We may delete your User Content after a reasonable period

  • Any unused credits will be forfeited

  • Sections of these Terms that by their nature should survive termination will survive

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Delaware, United States, and the arbitrator's decision shall be final and binding.

15.3 Class Action Waiver

YOU AND SENDTIME INC. AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

15.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sendtime Inc. regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

17. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the updated Terms on our website

  • Sending an email to the address associated with your account

  • Displaying a notice within the Service

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

18. Contact Us

If you have any questions about these Terms, please contact us at:

Sendtime Inc.
Email: support@trytalkvalue.com
Website: https://trytalkvalue.com

By using TalkValue, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.